Amplify your customer service! International speaker, Vincent Ivan Phipps CSP Certified Speaking Professional, uses his humor and communication expertise to address the importance of hospitality.
Chattanooga Convention & Visitors Bureau
Monday, June 4, 8:45am - 10:30am CLOSED
Monday, June 4, 5:15pm - 7:00pmCLOSED
Tuesday, June 5, 8:45am - 10:30am
Chattanooga Convention Center
Exhibit Hall C
WHO SHOULD GO:
Front-line staff of area attractions, hotels, restaurants and retail stores, bus drivers, taxi & limousine drivers, police officers, parking lot attendants, transportation, parks and recreation staff and all others that interact with visitors to our city.
Registration for each seminar can be made by through the link here. Confirmation of attendees will be sent via email to the Point of Contact that signed staff up. Please do not use your phone to sign up. It would be best to use your computer.
No faxes will be accepted.
Attendees must stay for the entire seminar to receive the pass. There will be no intermissions.
Please do not bring additional guests (children or adults). This is to be considerate for the other attendees not having to stand.
At the conclusion of the seminar, evaluation forms will be handed out. Attendees will receive a CVB Visitors Guide and a Hospitality Training Pass for complimentary admission to area attractions upon leaving the seminar.